Shipping Policy
Shipping Policy – Pulvinous.com
At, we are committed to delivering your orders quickly, safely, and efficiently. Please review our shipping policy below.
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- Order Processing Time
• All orders are processed within 1 to 3 business days (excluding weekends and holidays).
• Once your order is shipped, you will receive a confirmation email with tracking details (if applicable).
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- Shipping Locations
• We currently ship to India and selected international countries.
• If your location is not available at checkout, please contact us at naser@pulvinous.com.
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- Shipping Delivery Time
Estimated delivery times after dispatch:
Region Delivery Time
India 4 – 8 business days
Middle East 6 – 12 business days
Europe & UK 7 – 15 business days
USA & Canada 7 – 15 business days
Rest of the World 10 – 18 business days
Delivery time may vary depending on customs, carrier delays, or unforeseen circumstances.
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- Shipping Charges
• Shipping fees are calculated at checkout based on your location and order weight.
• Free shipping offers, if applicable, will be displayed at checkout.
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- Order Tracking
• Once shipped, a tracking number will be shared via email or WhatsApp/SMS.
• Some regions may not have live tracking, but delivery updates will be provided where possible.
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- Customs & Duties (For International Orders)
• International orders may be subject to custom duties, taxes, or import fees depending on the destination country.
• These charges are the responsibility of the customer.
• Pulvinous is not liable for delays caused by customs processing.
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- Incorrect or Incomplete Address
• Customers are responsible for providing the correct shipping address.
• Pulvinous will not be liable for orders shipped to incorrect or incomplete addresses provided by the customer.
• If you notice an error, contact us immediately at support@pulvinous.com.
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- Lost, Damaged, or Delayed Packages
• If your package is lost, damaged, or significantly delayed, please contact us within 7 days of the expected delivery date.
• We will work with the carrier to resolve the issue and keep you updated.
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- Contact Us
For any shipping-related queries, feel free to reach out:
📧 Email:naser@pulvinous.com
🌐 Website: Pulvinous.com
📩 Response Time: 24–48 hours
