Shipping Policy

Shipping Policy – Pulvinous.com

At, we are committed to delivering your orders quickly, safely, and efficiently. Please review our shipping policy below.

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1. Order Processing Time
   • All orders are processed within 1 to 3 business days (excluding weekends and holidays).
   • Once your order is shipped, you will receive a confirmation email with tracking details (if applicable).

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2. Shipping Locations
   • We currently ship to India and selected international countries.
   • If your location is not available at checkout, please contact us at naser@pulvinous.com.

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3. Shipping Delivery Time

Estimated delivery times after dispatch:

Region Delivery Time
India 4 – 8 business days
Middle East 6 – 12 business days
Europe & UK 7 – 15 business days
USA & Canada 7 – 15 business days
Rest of the World 10 – 18 business days

Delivery time may vary depending on customs, carrier delays, or unforeseen circumstances.

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4. Shipping Charges
   • Shipping fees are calculated at checkout based on your location and order weight.
   • Free shipping offers, if applicable, will be displayed at checkout.

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5. Order Tracking
   • Once shipped, a tracking number will be shared via email or WhatsApp/SMS.
   • Some regions may not have live tracking, but delivery updates will be provided where possible.

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6. Customs & Duties (For International Orders)
   • International orders may be subject to custom duties, taxes, or import fees depending on the destination country.
   • These charges are the responsibility of the customer.
   • Pulvinous is not liable for delays caused by customs processing.

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7. Incorrect or Incomplete Address
   • Customers are responsible for providing the correct shipping address.
   • Pulvinous will not be liable for orders shipped to incorrect or incomplete addresses provided by the customer.
   • If you notice an error, contact us immediately at support@pulvinous.com.

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8. Lost, Damaged, or Delayed Packages
   • If your package is lost, damaged, or significantly delayed, please contact us within 7 days of the expected delivery date.
   • We will work with the carrier to resolve the issue and keep you updated.

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9. Contact Us

For any shipping-related queries, feel free to reach out:

📧 Email:naser@pulvinous.com
🌐 Website: Pulvinous.com
📩 Response Time: 24–48 hours